Adopting an agile way of working is not as always as easy as it sounds. If you are working in an organization filled with “old guard” thinking and an IT team that missed a few system upgrades, it could be virtually impossible. Technology updates are expensive to keep up with and many organizations didn’t have either the vision, or risk-taking mentality to invest in an infrastructure required to be agile in today’s business world.
Data used to be owned in IT.
Websites were owned by IT.
Business was owned by Sales.
Now, traditional IT staff can feel threatened by business users that use Content Management Systems (CMS) that enable them to do what IT used to do. The need for speed to market is fierce, and it ripples across every role. There is still a need for IT, but routine reports, website building and customer insight capture don’t require the specialized knowledge they used to. It is more cost efficient to train business users on routine tasks – and quicker. Transparency is needed and tech talk is not fooling anyone anymore. Everyone needs to learn and contribute.
So how do you break down these silos and work collaboratively towards shared business goals?
The new role of IT is just another team player ready to support business goals. For some, this is a change that requires a strategic level of thinking that a person may not be used to. There are a plethora of new roles that have emerged with fancy names such as “product manager,” “website analyst” or “data architects.” People that stay in tactical requirements and waterfall are finding it difficult to adapt to this new culture.
This isn’t about IT vs. Business, this is all about business extending to all functions of an organization from sales and content — to finance & HR. It also means that some of the traditional staff reporting structures are disintegrating in favor of lean, mean goal-centric machines.
Production teams have elevated from taking order to driving decisions.
Embrace it or find yourself out of a job.
Same goes for old business hats. If you aren’t ready to role up your sleeves and do some work – you are in the same boat.
Everyone owns the data.
All functions can contribute to websites.
All functions need to cultivate prospects and sales.
Do you have the right roles on your agile startup team?
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