This free content mapping template helps you map the touchpoints along the customer journey. Tactics include targeted outbound marketing and automated triggers.
The concept of agile is kind of used as the new CorpSpeak keyword. And by now, you likely know how I feel about this school of business stupid…But it’s not all that complicated a concept. Agile is a frame of mind that anyone – marketers and product design teams included – can adopt to makes them quicker to respond to the needs and complaints of the user.